Prayagraj News: निजी हाथों में जाएगा रेलवे स्टेशन का पूछताछ केंद्र, 24 घंटे मौजूद रहेंगे कर्मी; टेंडर प्रक्रिया शुरूThe North Central Railway's Prayagraj Division has initiated the process of outsourcing inquiry centers at 20 railway stations to private companies. The tender for this project has been released, encompassing stations like Mirzapur, Sonbhadra, Chunar, Vindhyachal, Prayagraj Junction, Subedarganj, Manikpur, Fatehpur, Phaphund, Kanpur Central, Panki, Govindpuri, Anwarganj, Etawah, Shikohabad, Mainpuri, Firozabad,...
more... Tundla, Aligarh, and Khurja. The private employees will handle passenger inquiries about train delays, routes, platform details, etc., providing 24/7 service at these stations. They will follow a specific dress code similar to metro stations. The project marks another step towards privatization in the railway sector. A total of 25 inquiry centers will be operationalized across the division, with the contract lasting for three years. The tender, worth ₹7,01,55,849, seeks experienced and financially capable contractors. This privatization trend extends to various aspects of railway services, including catering, cleaning, ticket vending, paid waiting areas, complaint handling via social media, the 139 helpline, maintenance of smoke detectors on the Humsafar Express, crew management systems, the Rail Madad portal, and operations of trains like the Tejas Express. Other initiatives include Bharat Gaurav trains, restaurant-on-wheels, sleeping pods, and retiring rooms.
North Central Railway ke Prayagraj Division mein, 20 railway stations ke inquiry centers ko private companies ko dene ki process shuru ho gayi hai. Iske tender ka advertisement bhi release ho gaya hai. Ismein Mirzapur, Sonbhadra, Chunar, Vindhyachal, Prayagraj Junction, Subedarganj, Manikpur, Fatehpur, Phaphund, Kanpur Central, Panki, Govindpuri, Anwarganj,...
more... Etawah, Shikohabad, Mainpuri, Firozabad, Tundla, Aligarh aur Khurja jaise stations shamil hain. Ab train kitni late hai, kaunsi train kis route par jaayegi, train kis platform par aayegi, jaisi jaankaariyan ab railway ke karamchari nahi, balki private companies ke karamchari bataayenge. Ye facility railway station par 24 ghante available rahegi. Private karamchari metro stations ki tarah dress code follow karenge. Ye railway mein privatisation ka ek aur kadam mana ja raha hai. Total 25 inquiry centers banenge, aur yeh contract 3 saal ke liye hai. Tender ki value ₹7,01,55,849 hai aur ismein experienced aur financially strong contractors ko hi chance milega. Yeh privatisation trend railway services ke kai aspects mein jaari hai, jaise catering, cleaning, ticket vending, paid waiting areas, social media par complaints handle karna, 139 helpline, Humsafar Express mein smoke detectors ka rakh-rakhaw, crew management systems, Rail Madad portal, aur Tejas Express jaisi trains ka operation. Ismein Bharat Gaurav trains, restaurant-on-wheels, sleeping pods, aur retiring rooms bhi shamil hain.
