I had a BAD EXPERIENCE of travelling by 12215/16 Bandra-Sarai Rohilla Garib Rath Express last week. While the train maintains its speed upto destination on both sides, the COACHES (3-AC) and the catering facility are HORRIBLE. The Garib Rath has coaches of NR (Northern railway) on all the rakes but the toilets are DIRTY. No railway staff attends to cleaning of toilets and for filling of water IN TOILETS. I repeat the TOILETS ARE DIRTY AND NO WATER IS FED IN THE TOILETS at intermediate stations. The catering staff also NEVER RETURN THE BALANCE MONEY for the amount taken ( no pantry car in this train). The coaches are NEVER broomed at Bandra destination once train arrives from Delhi and ready to depart for Delhi 4 hours later. THE 3-AC coaches are OUTDATED and NEW 3 AC COACHES need to be attached as they make more noise while in motion....
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The present railway monister must see into these complaints and make a surprise visit and travel as a passenger. Alternatively let top railway personnels of WR and NR travel and see the horribel state of this train. Because of thiese problemsin the train, as many as passengers at WL 295 are getting their tickets confirmed and not ready to travel. Will NR and WR see the complaints.
Also attach a PANTRY car as (catering contractor is charging Rs 120/- per thali) against normal pric eof Rs 60/- presently.