hello everyone,
i need a suggestion about tdr process.
actually i booked a ticket for same person in same train in sleeper class and 3A.
ticket for sleeper class was confirm but for 3A was in waiting.after preparation of chart 3A ticket also got confirmed.so passenger travelled in 3A not in sleeper.while i file tdr for sleeper class ticket then irctc sent a mail...
more... that we regret to refund coz passenger traveledin that class.
how it is possiblefor a passenger to travel in both sleeper + 3A in a same train ,same day .