On April 22, 2024, passengers aboard the 11448 Down Shaktipunj Express traveling from Howrah to Jabalpur faced discomfort due to an AC malfunction in a coach. A passenger reported the issue via @RailMadad, resulting in the AC being restored at Dhanbad Junction around 5:50 PM. The AC malfunction started...
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around 1:10 PM in coach B-3, leaving passengers to endure the heat. Despite the AC being turned on, it failed to function. Passengers, including Dipayan Mukherjee and Alo Ganguly, complained to the TTE. After receiving a tweet from Dipayan Mukherjee, railway officials addressed the issue, and the AC was repaired by the time the train reached Barkakana at 8:55 PM. However, Dipayan Mukherjee argued for a refund due to the inconvenience caused by the malfunction.