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News Entry# 548520
Apr 15 (21:05) Chennai Metro Rail's WhatsApp Ticketing Chatbot Suffers Technical Glitch for Second Time in a Month
Entry# 6031609   
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Chennai Metro Rail's WhatsApp ticketing chatbot experiences glitch again

On Monday morning, Chennai Metro Rail's WhatsApp ticketing chatbot experienced a technical glitch, disrupting services for passengers. This is the second such incident within a month. Passengers were advised to use alternative methods like the mobile app, Paytm, PhonePe, Singara Chennai card, and travel cards during the maintenance period. While...
more...
the chatbot was restored after maintenance, commuters expressed frustration with the recurring glitches, highlighting the convenience of the WhatsApp service and urging CMRL to address the issue proactively.

Monday subah, Chennai Metro Rail ka WhatsApp ticketing chatbot mein technical glitch aa gaya, jisse passengers ko pareshani hui. Ye ek mahine mein doosra aisa incident hai. Maintenance ke time, passengers ko mobile app, Paytm, PhonePe, Singara Chennai card aur travel cards jaise aur online options use karne ko kaha gaya....
more...
Chatbot ko maintenance ke baad chaloo kar diya gaya, lekin commuters ne is baar baar hone wali glitches pe narajgi jatayi aur CMRL se is issue ko jaldi thik karne ka maang kiya.
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